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Schoolmint Hero

Schoolmint Hero

Overview

What is Schoolmint Hero?

Hero is student behavior management software for K-12 schools and districts, from Schoolmint. Hero's goal is to enable consistent redirection of negative behavior, reinforcement of positive behavior and communication between educators, students, parents, and administrators across classrooms school and district-wide.…

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Recent Reviews

TrustRadius Insights

Hero is a versatile tool that is widely used in schools to manage various aspects of school culture and student behavior. One of its key …
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Do you need a Hero?

8 out of 10
August 02, 2019
Incentivized
Hero is being used within our entire school. All of the teachers use Hero to track and positively manage and reinforce student behavior. …
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HERO is my Hero!

10 out of 10
November 06, 2018
Right now, Hero should be used across the entire school campus by at least all of our classroom teachers. We're struggling this year …
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HERO

10 out of 10
October 30, 2018
Hero is being used at my school as a positive behavior system. The entire school is implementing Hero, from the administrators down to the …
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HERO

10 out of 10
October 18, 2018
At my middle school, we use HERO as a positive behavior tool. Students receive points for coming to class on time, showing character …
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HERO

10 out of 10
October 17, 2018
It is used to help with attendance and reward students for great classroom behavior. A majority of our teachers are using this product on …
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Awards

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Product Details

What is Schoolmint Hero?

Hero is student behavior management software for K-12 schools and districts, from Schoolmint. Hero's goal is to enable consistent redirection of negative behavior, reinforcement of positive behavior and communication between educators, students, parents, and administrators across classrooms school and district-wide. Features include positive behavior tracking tools, referral and tardy management, school event management, behavior analytics data, etc.

Schoolmint Hero Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(29)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Hero is a versatile tool that is widely used in schools to manage various aspects of school culture and student behavior. One of its key use cases is the management of Positive Behavioral Interventions and Supports, discipline, and accountability systems. Through the use of Hero, teachers and administrators are able to track and examine data related to student behavior, allowing them to address issues such as tardiness, attendance, uniform violations, and other behaviors that impact the overall school environment.

Teachers have reported significant improvements in student behavior since implementing Hero. In fact, they have assigned 50% fewer detentions in the third year compared to the first year, indicating a positive shift in behavior among students. Hero is also used as a school-wide incentive program to reward good behavior. Points are earned by students for exhibiting positive behaviors, which can then be exchanged for rewards and prizes. This has not only encouraged students to strive for better behavior but has also created a more positive school culture.

Furthermore, Hero is highly valued by teachers as an efficient tool for tracking basic behaviors like tardies and uniform violations. The user-friendly app makes it easy for educators to input and monitor these behaviors, freeing up valuable time that can be spent on other educational tasks. Additionally, Hero is implemented at both individual schools and entire school districts with the goal of improving behavior, addressing attendance issues, and creating a standardized system for tracking and managing student conduct.

Overall, through its comprehensive features and ease of use, Hero has proven to be an effective solution for schools looking to promote positive behaviors, reduce disciplinary issues, and foster a conducive learning environment for their students.

Valuable tool for acknowledging positive student behavior site-wide: Many users have found Hero to be a valuable tool for recognizing and acknowledging positive student behavior across their school. It ensures that all students, not just the problem kids, are acknowledged and appreciated.

Great feature for tracking tardies sitewide: Several reviewers have praised Hero's ability to track tardies sitewide and pair it with daily tardy sweeps. This feature helps prevent students from slipping through the cracks and highlights the impact and cost of being late to class.

User-friendly interface: Users appreciate Hero's user-friendly interface, which makes it easy to navigate and use. The self-explanatory design allows teachers, administrators, and parents to quickly access classroom data, track behaviors, and monitor progress.

Streamlining Point Awarding Process: Some users have expressed the need for streamlining the process of awarding points on the desktop website, as they feel it currently requires too many clicks. They suggest that the point-awarding process be made more efficient and user-friendly.

Lack of Seating Chart Option on Mobile App: Several users have suggested adding a seating chart option on the mobile app to make behavior tracking easier. This feature would allow teachers to easily track and record student behaviors in real-time.

Need for Improved Data Report Detail: Users have mentioned that while they appreciate having access to data reports, they feel that there is room for improvement in terms of the level of detail provided. They would like to see more comprehensive and customizable data reports that can provide deeper insights into student behavior and progress.

Attribute Ratings

Reviews

(1-5 of 5)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
Hero is used to manage our school's PBIS, school culture, and discipline and accountability systems, as well as to track and examine data. We have had over an 85% reduction in tardiness and a 60% reduction in suspension, with the numbers improving every year. In the third year of implementation teachers assigned 50% fewer detentions than the first year. The results are dramatic.
  • The customer service is fast and friendly, and there is always someone available to meet a need.
  • The interface of the platform is very self-explanatory and user-friendly.
  • Hero is always seeking feedback and making improvements based on user needs.
  • There is still room for growth with the level of detail in the data reports.
  • Students have regular issues in remembering passwords and accessing their accounts.
  • They recently eliminated Homeroom, an online user community that rewarded us for participating. I got a lot of great ideas there, so this is unfortunate.
Hero is a great time saver for any busy school administrator. Students are able to use technology to earn positive points and also track and manage their own discipline. It is user-friendly and adaptable to the specific needs of the school. I love writing my own tracking codes and setting the action thresholds.
  • 85% reduction in tardiness.
  • 50% reduction in detentions assigned.
  • 60% reduction in suspension.
We have used Class Dojo and Progress Book. Hero is great for discipline specifically. We also have e-school, but it does not allow the level of detail and follow up that Hero has. Before Hero, we had a really ineffective system for tracking student discipline, and it was hard to be consistent.
Someone is always available. I like being able to call, chat, or email as needed. There are also a lot of tutorials and webinars provided. Hero does a good job of providing tools for onboarding new users and customers as well. It is easy to find whatever information you are looking for.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used Hero to reward good behavior in our Middle School on a school-wide basis. We had a set of positive behaviors that would earn points aimed at teaching safe, responsible and respectful school citizenship. Students would receive a point for each of the target behaviors exhibited in each classroom on a daily basis. There was a deadline for accumulating points before a scheduled event for which they had to earn a certain amount of points in order to attend.
  • Hero provides various ways to be able to register the targeted behaviors.
  • Hero provides a user-friendly online interface.
  • Hero will tailor the program to meet your group's needs.
  • Clear interfacing app for entering points.
  • Hero had the Hero Homeroom where teachers could collaborate and receive rewards but that was discontinued. I think that a similar reward system for those who are supposed to be inputting information would be helpful, where consistency for the required input is rewarded. For example: teachers were to be recording points for all their students every period every day - if they received points for completing their input & could then choose to spend those points on rewards that would help encourage participation to make it more successful overall.
  • Too hands-off in making sure that implementation is as successful as possible.
  • Too techie for non-tech savvy people.
I would highly recommend this as long as you are able to get 90% or more buy-in. However, if there is not a MAJORITY buy-in I don't feel it will be successful. My colleagues and I found that classroom management was much improved in the classrooms of us who were sold on using it and used it with fidelity, adding extra intensives because of infidelity in other classrooms. It became obvious to the administration that the lack of buy-in was destroying the program outcome.
  • Teachers that used it with fidelity had a useful tool for classroom management.
  • The more teachers using it with fidelity the better the school's behavior was overall.
  • The reward system that is implemented can encourage or discourage the overall buy-in by all involved.
I really have no other product on the market to compare it to. However, because the administration was having difficulty getting teachers to use Hero with fidelity they have changed to having similar events for students who do not receive any referrals in a 2-4 week period. This requires less from the teachers so it is more successful school-wide, however I regret not having the Hero program because I felt there were more ways to encourage student buy-in.
If we are talking about the support that Hero gives its customers, I found that whenever our Hero Coordinator asked for adjustments the company was right there making the adjustments that were needed to suit our situation.

If we are talking about the support of the customers for the Hero program, I would have to say that in my experience it diminished each year. At our school at the beginning there was a lot of participation, when we had an administrator who was excited about it and worked at helping the students buy-in. As the years went by, the teachers who found it helpful in their classroom management continued to use it with fidelity. The new teachers who were not familiar with it were not buying in because there was no longer an administrator who was excited about the possibilities. It became just one more thing that the new teachers had to learn and it was not a priority and so it became less effective each year.
Cecilia Liang | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Hero has made tracking basic behaviors like tardies and uniform violations super easy. The phone app, in particular, makes this process fast and easy.
  • Tracking basic behaviors.
  • Rewarding students in the moment with points.
  • Phone app makes scanning student IDs very fast, which saves time for instruction.
  • Sometimes the phone app freezes on an iPhone, and I have to close out of it before scanning another ID.
  • I also wish there was a way to export all rosters into an Excel file under the behavior tracking tab.
Hero is well suited for charter school systems with smaller classes. It is less appropriate for large public schools where the app freezes might make tracking behaviors overwhelming.
  • Hero has made pulling behavior reports very easy for Deans of Students.
  • Hero has also made tracking teacher actions with it very easy. We can see which teachers gave which particular demerit.
There is one big issue I want to see resolved, which is when we pull student behavior histories, it does not readily show which teacher gave which demerit. This, if solved, would greatly improve the app.
I have not personally reached out for improvement, but I hear that customer service is quick.
N/A
Sabine Phillips | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The teachers at Crystal Lake Middle use Hero to track positive student behavior at our school. Students receive incentives and rewards for accruing Hero points over the course of a nine-week period. Our points are described as Cougar Power Points and the displayed behaviors for which we reward our students include: Peers helping peers, arriving to class on time, arriving to class early, following the unified dress code, completing homework and/or classwork, and turning in lost items. Students and parents can track their points using the Hero app, and we heavily promote that our students work to get Cougar Power Points.
  • The Hero system is very easy to use and very easy to monitor.
  • Reports are emailed to me weekly that track the behaviors that have been logged in by my teachers and staff which is very helpful.
  • Customer service from the Hero staff has been excellent and their response to any concerns or questions is addressed within 24 hours.
  • I am always looking for costs to be lower, so that would be my only request.
The Hero system is a great program to use school-wide especially in large schools like mine with over 1400 students.
We were one of the first schools who adopted using Hero in my school district, and since we've had such success, I have not sought out using any other programs.
October 16, 2018

Tardy Elimination Hero

James Harris | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Hero is being used site-wide at our High School. I estimate teacher participation varies from week to week between 70-99%. I estimate because I am not an admin and do not have access to site-wide data.
  • tracks positive student behavior site-wide. This is good because I think a lot of students feel they are ignored as teachers focus on the "problem kids". Hero makes it easy to acknowledge the students for doing what they are supposed to do on a daily basis.
  • tracks tardies sitewide. by pairing this with daily tardy sweeps it keeps kids from slipping through the cracks. Kids can't learn if they are not in class. This makes them acknowledge the impact/cost of being late to class.
  • by tracking all of this sitewide, admin is able to look for patterns and encourage more teachers to use a positive reward system. Also gives teachers access to a positive reward system without the cost and effort of maintaining a false economy (points, teacher "bucks" etc) and stocking rewards
  • prints a pass for tardy students so we know they have checked in. Downside, special printers and special paper required for them.
  • for me, it really comes down to making it easier to award points. On the desktop website for awarding Hero points, they need to streamline the process for awarding points. Currently, it requires one click too many in my opinion.
  • on the desktop website, more options for awarding points eg: 1. double points option. 2. on the class page make it possible to reselect the previous selection... like when you award a point to everyone present for being on time, make it possible to reselect that group. 3. A seating chart option would be super cool also.
  • on the mobile app, add the behavior tracking by class option from the desktop website. I know that would probably be a lot of pinching and scrolling and zooming for most but still be cool to have that option. My Galaxy Note would probably be big enough to make it worthwhile.
I work at a public high school that had a big tardy problem. Some said this would not work at our age group but we jumped in with both feet and have seen amazing and undeniable results that anyone could see who was on campus before implementation. This is good for organizations that want to acknowledge the ones who are doing what they are supposed to do while still taking care of the problems. Could possibly even be used for a business to enable managers to promote desirable behaviors such as early to work, good customer service, specific target behaviors ex "always ask if they want their receipt" etc.
  • increased number of students in class on time
  • decreased number of students in the quad or hallways after the tardy bell
  • increased number of teachers offering rewards for positive behavior
  • created school-wide behavior data and enabled tracking of it
  • increased teacher use of positive tier 1 behavior interventions
  • honestly, if they sucked, I would say so and still get my points for writing the review. I already aired my one gripe which is making it easier to award points. Currently, that is a bit time consuming but the results make it worthwhile.
I really have not used a program like Hero to compare it to, sorry
  • giving points continues to be one step too many with a class full of students.
Yes
mediocre. good for giving individual students a point. Not good for walking around and giving points to multiple students.
again. for the day to day usage, adding points is a bit of a chore but I keep doing it because the students respond.
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